Bay Heating & Air Conditioning FAQ's

Learn More About Our Westlake Heating & AC Services!
  • Q:Are you insured?

    A:Yes, we are licensed and bonded for all the Westside suburbs of Cleveland and have liability insurance for work pertaining to heating/cooling.

  • Q:What kind of guarantee do you have?

    A:We have a 30-day warranty on any repair and a minimum one-year labor warranty on new equipment.

  • Q:What brands of equipment do you service?

    A:Bay Heating & Air Conditioning services all makes and models of heating and cooling equipment.

  • Q:What brands of equipment do you sell?

    A:We are a Carrier Dealer and we install Carrier products.

  • Q:When are you open?

    A:Our hours are Monday through Friday, 8:00 a.m. until 5:00 p.m. Saturday and evening appointments are available as needed.

  • Q:How often do you recommend we have our furnace or air conditioner tuned up?

    A:Bay Heating & Air Conditioning recommends you use our 20-point tune-up for heating and cooling after the second year, then annually.

  • Q:What should I do if I see water on the floor near the furnace?

    A:Call Bay Heating & Air Conditioning for heating service: (440) 294-4954.

  • Q:Why should I have a Bay Club Membership?

    A:Our Bay Club Membership program can save you money on tune-ups, repairs, and routine service. 

  • Q:How often should I change my filters?

    A:Furnace fiberglass filters should be replaced four times a year. If you have a Space Guard or Carrier EZ-Flex filter, it should be replaced once a year. Electronic Air Cleaners should be cleaned every two months.

  • Q:Why should I sleeve my chimney?

    A:Warm, moist air can hit the cold chimney wall, causing water droplets to form on the inside of your chimney. Condensation was not a problem with your older, less-efficient furnace because more of the heat produced escaped up the chimney. In higher-efficiency furnaces, however, exhaust gases in your chimney react chemically with the excess moisture to form corrosive acids. Moisture can seep into cracks in the bricks and mortar. The moisture freezes and thaws, and could cause chunks of tile and chimney to break loose. This debris could actually block the ventilation system, causing a potentially harmful situation. Water could even drip back into your furnace, causing it to corrode. A properly vented furnace can eliminate these risks.

  • Q:What can I do if my upstairs is too hot in the summer?

    A:You could probably use an attic fan. With an attic fan, your electric bills will be reduced and air conditioning will operate less frequently. An attic fan will also remove moisture-laden air from the attic in winter, eliminating moisture buildup and subsequent damage to the roof sheeting and insulation. An attic fan will remove super-heated air from the attic in summer and extend the roof life. If you already have an attic fan, check the duct vents (registers) and make sure they are all open on the second level. You might want to close some on the first level to move air upstairs. You could also put your furnace fan on continuously instead of on auto. This will distribute the air in your house more evenly. If you close your doors on the upper levels, it will keep more cool air in the bedrooms.

  • Q:Do you have financing available?

    A:Yes, for qualified credit applicants we have different financing programs.

We Love Our Customers & They Love Us

Read Reviews From Happy Bay Customers
  • Convenient to schedule and arrive on time

    “Great group of guys that have solved my problems so far without trying to cut corners and make an easy buck! Convenient to schedule and arrive on time!”

    - Ryan A.
  • Cleaned up the work area as if they were never there

    “Bay furnace installed a whole house humidifier in March. The crew was very polite, professional and cleaned up the work area as if they were never there. I definitely would recommend them.”

    - Diana G.
  • Our basement was cleaner than when they arrived

    “Yesterday we had our furnace replaced. The service people were warm and friendly. They explained everything to us. They explained the thermostat until I understood It. They cleaned up so much that our ...”

    - Nancy B.
  • Everything you'd wish your other service professionals were

    “Highly recommend this company; HONEST, prompt, clean, considerate! Everything you'd wish your other service professionals were. Great job!”

    - B.J.
  • Always does a great job and is friendly and kind

    “Love José and Bay Furnace! He always does a great job and is friendly and kind. We always ask for him. Will continue to use them in the future.”

    - Katie B.
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Choose Quality. Choose Bay.

Learn Why We're Your Best Choice For All HVAC Needs
  • The Bay Comfort Promise

    We are committed to our customers. We aren't done with a job until you are comfortable, guaranteed.

  • Family Owned & Operated

    As a family-owned business we understand the importance of quality in your home and we'll take care of yours as if it was our own.

  • Warranties That Matter

    We provide a thirty-day warranty on all repairs completed and a one-year labor warranty on all new installs.

  • Expert Technicians

    We are mindful in who we hire to ensure you are getting the very best work every time.

  • One Stop Shop

    We are a full service company so we guarantee everything done is completed with the highest standard.

  • 75 Years Experience

    We've been in business since 1944 and we're bringing that experience to every job completed.

Get Started!

Fill out this form or call us at 440-294-4954 to schedule your service today.
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