Bay Heating & Air Conditioning has been servicing the heating and air conditioning needs of Rocky River OH since 1944.

Call us now at: 440-249-0500 or check out the reviews and testimonials from your neighbors, that make us the top rated service provider in Rocky River OH.

Local Reviews
for Rocky River, OH

Bay Furnace Rated 5.0 out of 5 stars based on 292 customer reviews


excellent service




Review of Bay Furnace


Great service




Review of Bay Furnace


Great service! Pleasant repair man




Review of Bay Furnace


Jose is the best!




Review of Bay Furnace

Jose did a great job per usual. But the scheduling and office need to be better. Jose was running late due to the recent change to hot weather, but no call from the office. In the past, the office would have called and let me know he was behind due to the heat wave and rescheduled if need be. In fact I had to call the office at 4:15 and plead with the office to find out what was going on and when would Jose be there. They did as I requested - but why did I have to call and ask the office to do their job. Usually the office staff is more on top of this - not sure what has happened. Once Jose was there, the service was great.


Awful




Review of Bay Furnace

Yesterday morning around 10:00am, Justin and Marty came to repair my air conditioner and found it was frozen. “Let it thaw. We’ll come back tomorrow.”Today, Jose showed up late for the appointment (not very professional) and said he can’t determine what kind of refrigerant he needs because the label on my AC unit is illegible. “We won’t be able to fix it today.” This was at 4:00pm—late enough in the day that I am concerned I will not be able to call Armaro, the company that has fixed my air conditioner previously.Sean Nagle called me to tell me that Jose had run into a snag with our unit and needed to move on to another job. I explained that I have an infant and I need this problem to be resolved today. Sean told me that they need to investigate further because they can’t mix refrigerants, so it’s very important that they get the diagnosis correct. I asked if this mystery could have been identified yesterday when Justin and Marty were at my house. Sean said, “could they have seen that the label was rubbed off? Yes, probably, but it is what it is.” That is the wrong answer and not very professional. I won’t be calling Bay Furnace again for anything. Sean offered to come over himself to see if he could figure out which refrigerant I need. I told him I don’t need anyone else to look at it—I need someone to fix it and I can’t waste time with Bay Furnace when I know that Armaro has the answer to the refrigerant question already.I wanted to give Bay Furnace a chance. I liked Paul Dooney when I worked with him last year. But I have a 5-month-old daughter. She’s sweating in my house. Her bedroom is 90 degrees. This is Day #3 of a broken air conditioner. Your team should know what they need to identify on the first visit, but they didn’t and that’s not very professional. If Bay Furnace simply can’t fix something, you should say so. Then, I could call another company and get it fixed expeditiously. But to keep stringing me along is unconscionable. You’re not a professional outfit, Bay Furnace.Armaro is at my house now and my air conditioner is working. Their technician showed my wife a serial number that Jose could have used to look up the appropriate refrigerant. The technician showed my wife another location where the serial number is located. Your team should know these things or know how to find them out. Guardian


On-time, courteous, knowledgable




Review of Bay Furnace


Same day, on time, knowledgeable & friendly staff




Review of Bay Furnace

Brian was very nice and gave us great service and information on replacement & savings


On time, answered our questions and was operating when he left




Review of Bay Furnace

See you in the fall.


Great and quick service




Review of Bay Furnace

Did a great job on quickly finding problems and gave us some direction on how to prevent ir


Great job. Workers were professional and friendly




Review of Bay Furnace


well manored




Review of Bay Furnace


Trouble Shooting




Review of Bay Furnace

Jason and Jose were able to diagnose an odd problem with my A/C.


Thorough and Productive Check Up.




Review of Bay Furnace

After doing a routine yearly check up, Jose took extra steps to try to resolve a long term issue with the A/C.


Great service




Review of Bay Furnace

Always great service from Jose


Workers were on time, very courteous and knowledgeable




Review of Bay Furnace

I will not hesitate using Bay Furnace for my future needs. I was given confirmed notice of appointment via e-mail as soon as it was made A reminder the day and time window the day before, as well as name of technician on his way the day of.


Brian M.

Brian M.

Found system flat. Signs of a major leak. Gave customer options for replacement of equipment. System is not operating at this time. Thanks Brian.

Near Peachtree Ln, Rocky River, OH 44116
Brian M.

Brian M.

Found system low on charge, added 4 pounds of r22 . Cycled system to check. System is operating properly at this time. Thanks Brian

Near Peachtree Ln, Rocky River, OH 44116
Jose M.

Jose M.

$119.95 A/C Tuneup. Replace #201Sg. T-Stat, 70*-51*=19* D-T, Drain Trap, Blower Motor, R410A, Disconnect, 2=40 Amps Fuse, Electrical, 45+5+440 Dual Run Cap, Hose Down, 86* Outside, Remove Leaves And Cottonwood, Cycled Unit Clean And Check.

Near Oak Rd, Rocky River, OH 44116
Johnathan H.

Johnathan H.

A/c tuneup complete, flushed drain, filter was clean coustomer provided, hosed down condenser coil, checked capacitor/compressor/contacter, all electrical connections are secure, cycled cooling with ok operation. Thanks johnathan

Near S Kensington Rd, Rocky River, OH 44116
Besham B.

Besham B.

Check thermostat check blower motor check filter customer supply flush condensate drain. Supply air 52* return air 72*. Check disconnect check capacitor 45+5+440 Dual Run Cap. Cycle unit on to check compressor and fan motor working. Wash and clean condenser coil. Outdoor temperature is 72. At times of dispatch unit is working.

Near E Asplin Dr, Rocky River, OH 44116
Marty M.

Marty M.

A/C Replacement

Near Beachwood Dr, Rocky River, OH 44116
Brian M.

Brian M.

Found bad capacitor. Also fuse was blown and not the correct size. I replaced both fuses. Cycled system to check. System is operating properly at this time. Thanks Brian

Near Erie Rd, Rocky River, OH 44116
Jose M.

Jose M.

Club 2=A/C Tuneup. Replace #201Sg & #401Sg, And Add 2=Gel Tabs. 2= T-Stat, 73*-57*=16* & 74*-58*=16* D-T, 2= Drain Trap, 2= Blower Motor, R-22 & R410A, 2= Disconnect, 2=35 & 25 Amps Fuse, Electrical, 45+5+440 & 40+5+440 Dual Run Cap, Hose Down, 76* Outside, Cycled Unit, Clean And Check.

Near High Pkwy, Rocky River, OH 44116
Brian M.

Brian M.

Found bad capacitor. Replaced dual capacitor. Cycled system to check. System is operating properly at this time. Thanks Brian

Near Eriewood Dr, Rocky River, OH 44116
Besham B.

Besham B.

Customer said outdoor unit not coming on. Found it was not having 24 voltage. Check indoor boards. Switch was open from r to y. Customer have a bad thermostat or wires issues. Sons said his mom will get back to us.

Near Cottonwood Dr, Rocky River, OH 44116
TJ G.

TJ G.

Found tstat to be bad after checking board and outdoor unit for continuity. Offered replacement heat pump stat. Customer declined due to replacement lack of identical features. Customers ordered tstat from amazon while diagnosing. Customer will replace own stat.

Near Lake Rd, Rocky River, OH 44116
Johnathan H.

Johnathan H.

A/C tuneup complete, changed ezflex 16 filter, flushed drain, shut off bypass humidifier for the season, hosed down condenser coil, checked compressor/capacitor/contacter, all electrical connections are secure, cycled cooling with ok operation. Thanks johnathan

Near Cliffside Commons, Rocky River, OH 44116
TJ G.

TJ G.

Cycled system from tstat Flushed condensation drain Checked filter, did not need changed. Measured 18 temp drop. Disabled humidifier and closed bypass Inspected outdoor unit and capacitor, all within spec. Washed outdoor unit.

Near Kings Mill Run, Rocky River, OH 44116
Marty T.

Marty T.

Found run capacitor bad remove and replace cycle to check

Near River Walk, Rocky River, OH 44116
Brian M.

Brian M.

Found Compressor in upstairs unit is very loud and sounds like it’s starting to fail. Due to age and condition of equipment customer would like a quote on new equipment. Sean tried calling famous to get some numbers. Famous supply is not picking up right now. Sean will email the customer a quote tomorrow. Thanks Brian

Near Northcliff Dr, Rocky River, OH 44116
TJ G.

TJ G.

Found bad run cap replaced.

Near Bonnie Bank Blvd, Rocky River, OH 44116
Jose M.

Jose M.

Club A/C Tuneup. Replace #16x25x4 Air Filter. T-Stat, 80*-62*=18* D-T, Drain Trap, Blower Motor, R-22, Disconnect, 2=20 Amps Fuse, Electrical, 30+5+440 Dual Run Cap, Remove Pine Needles, 75* Outside, Hose Down, Cycled Unit, Clean And Check.

Near Riverview Ave, Rocky River, OH 44116
Jose M.

Jose M.

We replaced the parts and the noise is still here. Customer would like to talk to Sean before payment is made. The only other part is the compressor.

Near Lake Rd, Rocky River, OH 44116
Jason J.

Jason J.

No cooling. I found the system was low on charge. I added 3lb 9oz of R-410A to bring the system to proper working pressures. The unit is 15 years old and the customer is going to get a quote for replacement.

Near Endsley Ave, Rocky River, OH 44116
TJ G.

TJ G.

Cycled system from tstat, flushed drain. Checked filter Tested outdoor unit and capacitor, compressor is drawing high amps. Inspected breaker per request, breaker tested to spec Outdoor unit is old and recommend replacement.

Near Erie Rd, Rocky River, OH 44116
Brian M.

Brian M.

Found system low on charge. System is 19 years old. My strongest recommendation is to replace the equipment due to age and condition. Thanks Brian

Near Lake Rd, Rocky River, OH 44116
TJ G.

TJ G.

Found disconnect breaker tripped. Reset breaker. Unit is operational.

Near Gibson Dr, Rocky River, OH 44116
Brian M.

Brian M.

Blew out drain with nitrogen. Found system low on 22 refrigerant. Added 4 pounds r22. System is operating properly at this time thanks Brian

Near Frazier Dr, Rocky River, OH 44116
Besham B.

Besham B.

Fix caulking the hole for customer. She was pleased with it now.

Near River Ln, Rocky River, OH 44116
Jason J.

Jason J.

Unit not cooling. Upon arrival I found a failed capacitor. I replaced the capacitor and cycled the unit. I took a temperature drop and found that it was not cooling. I adjusted refrigerant by adding 1 lbs. 5 oz. of R- 22 to bring system to proper working order. System is working properly at this time.

Near Parklane Dr, Rocky River, OH 44116